Last updated: 2024/5/27
This User Agreement (the “Agreement”) applies to your use of the purchasing services provided by Chnall (hereinafter referred to as “I”, “our” or “us”). By using our Services, you agree to comply with and be bound by this Agreement. If you do not agree to these terms, you may suspend use of our services.
Chnall provides China cross-border sourcing services, allowing customers ("you" or "your") to purchase products from the Chinese market through our platform. This Agreement outlines the terms on which these services are provided.
Services: Cross-border procurement services provided by Chnall.
Customer: any individual, team or entity using Chnall services.
Products: Goods purchased from the Chinese market through our services.
By using our services, you agree to:
Provide accurate and complete information when requesting services.
Ensure all information provided for purchase, shipping and payment is current and accurate.
Please comply with all applicable laws and regulations when using our services.
Use the Services only for lawful purposes and in accordance with this Agreement.
Chnall provides the following services:
Identify and purchase products from international markets on your behalf.
Arrange for shipment of products to your designated address.
Manage payments, including handling currency conversions and transaction fees.
Provide customer support related to your purchase.
Payment for services and products must be made in accordance with the instructions provided by Chnall.
All fees and prices are listed in $.
You are responsible for all charges, including product cost, shipping charges, import duties, taxes, and any other applicable charges.
Accepted payment method is PayPal.
Payment must be received before purchase is completed.
We will arrange for the product to be shipped to the address you provide.
Delivery times are estimates and may vary depending on the product's origin and destination.
For delays caused by customs clearance, import regulations or other factors beyond our control, we will provide assistance as much as possible.
You are responsible for any additional costs associated with shipping, including duties and taxes.
Return and refund policies vary by supplier and product.
If you need a refund or return, please contact our customer service for details.
You are responsible for return shipping costs, import duties, taxes, and any other applicable charges, unless the return is due to our error or a defective product.
Your personal information will be collected, used and protected in accordance with our Privacy Policy.
By using our services, you agree to the collection and use of your information in accordance with the Privacy Policy.
All content made available through our Services, including text, graphics, logos and images, is the property of Chnall or its licensors and protected by intellectual property laws.
You may not use, copy, or distribute any content from our Services without our express written permission.
We are not responsible for any indirect, incidental or consequential damages arising from the services provided by third parties when you use our services.
Our total liability for any claims related to our services is limited to the amount paid by you for the specific service in question.
We may terminate or suspend your access to our Services at any time, with or without cause, for breach of this Agreement or for other reasons we deem appropriate. Upon termination, your right to use the Services will terminate immediately.
Any dispute arising out of this Agreement will be resolved by binding arbitration in accordance with the law.
This agreement is governed by Chinese laws. If there is any conflict with the laws of your country/location, it will be governed by the effective laws of your country/location.
We may update this Agreement from time to time. We will notify you of any material changes by posting the new Agreement on our website and updating the "Last Updated" date. Continued use of our services after changes constitute your acceptance of the new terms.
If you have any questions or concerns about this Agreement, please contact us at:
[Company Name] 86.ltd
[Email] chnall@86.ltd